BGment promises a free shipping policy for all products sold on BGmenthome.com, so that consumers don't have to worry about paying high shipping costs.
We will ship the products within 2-3 business days after you place your order.
Tax:
All products are subject to tax. If your delivery address is in Tennessee,Illinois,Ohio,North Carolina,Pennsylvania,Florida,California,New Jersey,Georgia, you need to pay additional taxes, the amount of which refers to the laws of each state.
Other states do not need to pay additional taxes.
Partner:
- Currently we only choose UPS and FedEx as our logistics carriers.Under normal circumstances, we will select the nearest delivery warehouse and the logistics carrier corresponding to the delivery warehouse when shipping. If you have any questions about this, please contact us by email: support@bgmenthome.com.
- We only provide ordinary express services, and currently do not support other next-day/same-day delivery services. If you need next-day/same-day delivery services in special circumstances, please contact us.
Scope of delivery:
- BGment currently supports shipping within the United States (excluding Alaska, Hawaii, U.S. Virgin Islands, Puerto Rico, Guam, and military and air bases) , and does not offer international shipping.
Ship time:
- After placing your order successfully, You will receive a confirmation email. If you have any requirements to the order, please let us know as soon as possible before your product enters the processing stage (less than 24 hours / 1 business day).
- Most orders can be processed and shipped within 48 hours. Please note that a small number of orders may take longer (3-5 business days) depending on stock and workmanship.
- We promise that all products are in good condition before leaving the warehouse.
- For pre-sale products, we will have clearly marked information on the product page and announce the specific information according to the specific situation.
- We cannot guarantee the delivery time under special circumstances, such as natural disasters, government actions, social anomalies, etc. If there are special circumstances, we will inform you on the homepage of the store.
Delivery time:
- We will send an email to your order email address shortly after the order is shipped, which will provide the package quantity, logistics carrier and logistics tracking number of the item you purchased. Please note that some carriers take approximately 48 hours（2 business days） to update tracking information after receiving the package.
- Because we use the partner method to ship the products, we cannot guarantee the accurate delivery time. You may receive your order earlier than expected, or you may receive your order later than expected.Generally, we will deliver most of the products within 10 business days.
Track Order:
For tracking numbers, it can take a few days to become active on tracking website. If the information is not available, please try again later.
Plus, the estimated shipping time is valid whether the tracking website is updated or not.
If you have any issues with order, please submit a ticket to our Support Center for further assistance. Our dedicated team will contact you within 24 hours（1 business day）.
Change address:
Since we ship our products by means of partners, in order to avoid damage or loss of the products during multiple transfers, we generally do not support changing the address after the products are sent out.
If you still want to change the address, please contact us first.
Please note that if we agree to do so, we can only modify your address once for you, and you will be solely or partially responsible (depending on the circumstances) for additional shipping costs, damage to merchandise, etc.
Therefore, we recommend that you check the address before purchasing.